Frequently asked questions
Hello!
We’re so glad to have you as a member of the Lateral: Producer's Club! Here are some common questions that come up about how to manage your membership account.
We’re so glad to have you as a member of the Lateral: Producer's Club! Here are some common questions that come up about how to manage your membership account.
How do I manage my account?
To manage your account, simply click on "Account" located in the top right corner of the website. This will open the account menu where you can manage all aspects of your membership.
What can I do from the account menu?
From your account menu, you can:
- View and manage your subscriptions.
- Access and download payment receipts.
- Update your personal information such as name, email address, and password.
Where can I find my subscription details?
Your subscription details, including current plan information and billing cycle, can be found under the "Subscriptions" section in your account menu.
How do get access to the ad-free episodes?
Video versions are published on this site. You can also access ad-free RSS feeds for all previous episodes – these will play as audio or video on Spotify, and audio on any other podcast player. The companion podcast Lateral: A Sideways Look also has its own feed. Full details can be found on your Feeds page at https://members.lateralcast.com/account/feeds
How do I download the monthly question packs?
These can be found in the Download section of your account. Details can be found at https://members.lateralcast.com/account/downloads
How do I submit my own 'Lateral' question?
Go to the main Lateral website and click on the 'Send in your own question idea' button.
How do get access to the ad-free episodes?
Video versions are published on this site. You can also access ad-free RSS feeds for all previous episodes – these will play as audio or video on Spotify, and audio on any other podcast player. The companion podcast Lateral: A Sideways Look also has its own feed. Full details can be found on your Feeds page at https://members.lateralcast.com/account/feeds
How do I download the monthly question packs?
These can be found in the Download section of your account. Details can be found at https://members.lateralcast.com/account/downloads
How do I submit my own 'Lateral' question?
Go to the main Lateral website and click on the 'Send in your own question idea' button.
How can I contact customer support regarding my account?
For any account-related inquiries or assistance, please reach out to us at lateralwithtomscott@gmail.com.
Lateral: Producer's Club is operated by Labyrinth Games Ltd.
Lateral: Producer's Club is operated by Labyrinth Games Ltd.